Conversational IT Process Automation
Smarter Conversations.
Instant Resolutions.

Conversational IT Process Automation
Smarter Conversations.
Instant Resolutions.
Why Use AutomationEdge
For Conversational IT?
AutomationEdge Conversational IT is a single pane window for personalized and instant support to employees’ IT issues.
With the channel of your choice like MS Teams and Slack, AutomationEdge enable the employees for autonomous IT support.
The Powerful pre-built AI automates service fulfillment and does end to end automation with an autonomic resolution of the IT tickets, quicker than anyone else.
Conversational IT smartly addresses employees’ IT issues with
personalized and instant solutions
personalized and instant solutions
You Live In Chat,
Now Work In Chat
Your favorite Chat channel is now your IT service desk too.
How many times are we interrupted during the
day by pings, notifications, emails. We need fewer
interruptions, not more. Conversational IT does
not break your stream of work.
No need to visit another app to get IT support.
You can do it right where you are…
You Live In Chat, Now Work In Chat
Your favorite Chat channel is now your IT service desk too.
How many times are we interrupted during the day by pings, notifications, emails. We need fewer interruptions, not more. Conversational IT does not break your stream of work.
No need to visit another app to get IT support. You can do it right where you are…

Helps You Help Yourself
Self-service
Conversational IT understands the natural
nuances of context and language allowing
employees to resolve their own IT issues referring
to past tried and tested resolutions.
Helps You Help Yourself

Self-service
Conversational IT understands the natural nuances of context and language allowing employees to resolve their own IT issues referring to past tried and tested resolutions.
Say Adios To FOMO
Get Notified
Never miss out on tasks or events that nudge you
to get going. This may be an imminent password
reset or a mandatory certification training or..
Say Adios To FOMO
Get Notified
Never miss out on tasks or events that nudge you to get going. This may be an imminent password reset or a mandatory certification training or..
Agent Assist Saves The Day
An AI Assistant for Agents
What if your Service Desk agent can get added intelligence with the ticket. Not just that, what if AI could recommend a resolution to the agent right then and there.
Possible due to the power of AI and ticket intelligence.

Agent Assist Saves The Day

An AI Assistant for Agents
What if your Service Desk agent can get added intelligence with the ticket. Not just that, what if AI could recommend a resolution to the agent right then and there.
Possible due to the power of AI and ticket intelligence.
Your Enterprise Needs Power Of Scale On Demand
Do not get caught when a Black Friday event hits you.
Your enterprise meets it with gusto because your platform scales and delivers without adding headcount.
Your Enterprise Needs Power Of Scale On Demand
Do not get caught when a Black Friday event hits you.
Your enterprise meets it with gusto because your platform scales and delivers without adding headcount.
What Our Industry Gurus Think…
Customer Testimonials











